Wow #2 — Onboard the same way every time
Brighton Retail Group · Onboarding
A repeatable onboarding workflow runs the moment a client accepts. No partner chasing, no recreated checklists.
Onboarding progress
3 of 7 steps complete · baseline review Nov 15
Onboarding workflow
Same 7 steps for every advisory client
- 1. Engagement AcceptedcompleteOwner: PartnerDue: Oct 28Notes: Signed via offer page
- 2. Client Intake SentcompleteOwner: ManagerDue: Oct 29Notes: Owner Command Center intake
- 3. Financial Data ConnectedcompleteOwner: AssociateDue: Nov 02Notes: QBO connected; payroll feed live
- 4. Operational Data Collectedin progressOwner: AssociateDue: Nov 08Notes: POS exports pending from store #2
- 5. KPI Setupin progressOwner: ManagerDue: Nov 10Notes: Retail template applied
- 6. First Baseline ReviewpendingOwner: PartnerDue: Nov 15Notes: Scheduled with owner + ops lead
- 7. Monthly Cadence StartedpendingOwner: ManagerDue: Dec 01Notes: Recurring 2nd Tuesday
Onboarding checklist
Auto-applied for this package
- Confirm advisory package
- Collect client goals
- Connect accounting system
- Upload prior financials
- Identify key business drivers
- Set reporting cadence
- Schedule baseline review
What runs automatically
No manual setup needed
- · Industry-specific intake (Retail) sent on accept
- · Retail KPI template applied to client portal
- · Tasks created in your PM system with owners
- · Baseline review scheduled with partner
- · Monthly cadence calendar invite drafted